Returns Management System
Turn returns into a smoother, faster process for your team and a better experience for your customers.
PULPO WMS’s returns software ensures that after accepting all or part of a returned order, the system automatically confirms receipt and creates movement tasks to return those items to their designated storage. This not only speeds up the return process but ensures your inventory management stays up-to-date in real-time.
PULPO WMS utilizes pre-defined return reason codes to maintain consistency across all returns, whether it’s for damaged goods, customer preference, or carrier mistakes. These codes not only ensure uniformity but allow room for customization based on individual cases, giving you the flexibility to improve your returns process over time.
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One of the best key features of PULPO WMS is its flexibility in warehouse layout configuration. From cross-docking and returns to shipping and kitting, you can easily add or rearrange positions in your warehouse to suit the specific business needs of your eCommerce business.
