A specialized fulfillment partner for online shops
Click & Pack Fulfillment GmbH, headquartered in Hamburg, is a specialized fulfillment logistics company. It excels in warehousing, packaging and shipping a diverse range of products from online shops, including cosmetics, food and dietary supplements.
With a strong focus on efficiency and customer satisfaction, Click & Pack has established itself as a reliable partner for businesses seeking streamlined logistics solutions.
Many clients, many products, one growing knot of complexity
One of the most significant issues was managing the complexity of the fulfillment processes, which involved handling diverse products from various clients. Keeping track of inventory, coordinating shipments and ensuring accurate order fulfillment were becoming increasingly challenging.
On top of that, managing expiration dates and batches for food products required a systematic and efficient solution — something manual processes could no longer provide.
Why PULPO WMS?
Scan-driven from receipt to dispatch
The scan feature guides the team step by step through every task — from goods receipt to picking and packing — so the warehouse team works accurately and independently.
Real-time inventory, visible to clients
Stock levels update in real time and are accessible to Click & Pack's customers — improving transparency and communication with every client.
Expiration dates and batches, handled
Batch and best-before management for food products is built into the system — a hard requirement that manual tracking could never reliably meet.
Set up within a single day
The implementation of PULPO WMS was completed within a day, giving Click & Pack a quick and seamless transition to the new system.
Support always within reach
Whenever Click & Pack onboards new customers, the PULPO team is available to support — an ongoing service the team describes as truly outstanding.
Seamless Sendcloud integration
Shipment data — tracking numbers and package details — flows automatically to Sendcloud, keeping customers accurately informed about their orders.
“We use Pulpo as our WMS in a fulfillment warehouse for several Customers”
Easy to install. Got all needed functions. Good value and price. Fantastic support and customer service.