Privacy Policy

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

“Cookies”: These are data files stored on your device or computer that often include an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.
“Log files”: These track actions occurring on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and timestamps.
“Web beacons,” “tags,” and “pixels”: These are electronic files used to record information about how you browse the Site.
“HubSpot.”

In addition, when you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

When we refer to “Personal Information” in this Privacy Policy, we refer to both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Contact Information collected to:

Communicate with you.
When consistent with your preferences, provide you with information or advertising related to our products or services.

We use the Device Information collected to help us improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). We use this information for ad targeting and retargeting on Google Ads.

SHARING YOUR PERSONAL INFORMATION?

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use HubSpot to manage our website; you can read more about how HubSpot uses your Personal Information here: https://legal.hubspot.com/privacy-policy.

We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information we receive, or to protect our rights.

When you visit or log in to our website, our online data partners or providers may use cookies and similar technologies to associate these activities with other personal information that they or others have about you, including your email or postal address. We (or service providers on our behalf) may then send communications and marketing to those email or postal addresses. You can opt out of receiving this advertising by visiting https://app.retention.com/optout.

As described above, we use your Personal Information to provide you with targeted ads or marketing communications that we believe may be of interest to you. For more information on how targeted advertising works, you can visit the Network Advertising Initiative (NAI) educational page:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of receiving targeted advertising through:

In addition, you can opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal: http://optout.aboutads.info/.

NO FOLLOW-UP

Please note that we do not modify our data collection and use practices on the Site when we see a Do Not Track signal in your browser.

YOUR RIGHTS

If you are a resident of the European Union, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated, or deleted. If you wish to exercise this right, please contact us using the contact information below.

In addition, if you are a resident of the European Union, we process your information to fulfill any contracts we may have with you (for example, if you place an order through the Site) or to pursue our legitimate business interests mentioned above. Please also note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will keep your Order Information in our records unless and until you ask us to delete this information.

CHANGES

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

CONTACT

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at contact@pulpowms.com or by mail using the details provided below:

Office in the US:

2810 N Church St 
Wilmington, Delaware, 19802 
📞 +1 3023133300
📧 contact@pulpowms.com

Mobile Application Privacy Policy

We respect your privacy and are committed to protecting it through our compliance with this privacy policy (“Policy”). This Policy describes the types of information we may collect from you or that you may provide (“Personal Information”) on the “Pulpo WMS” mobile application (“Mobile Application” or ‘Service’) and any of its related products and services (collectively, “Services”), as well as our practices for collecting, using, maintaining, protecting, and disclosing such Personal Information. It also describes the choices available to you regarding the use of your Personal Information and how you can access and update it.

This Policy is a legally binding agreement between you (“User,” “you,” or ‘your’) and the developer of this Mobile Application (“Operator,” “we,” “us,” or “our”). If you are entering into this agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to this agreement, in which case the terms “User,” “you,” or “your” shall refer to such entity. If you do not have such authority or do not agree to the terms of this agreement, you must not accept it and you may not access or use the Mobile Application and Services.

By accessing and using the Mobile Application and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

Index

Recopilación de información
Privacidad de los niños
Uso y procesamiento de la información recopilada
Divulgación de información
Retención de información
Enlaces a otros recursos
Seguridad de la información
Brecha de datos
Cambios y modificaciones
Aceptación de esta política
Contacto

Information gathering

When you use the Mobile Application, our servers automatically record the information that your device sends. This data may include information such as:

IP address and device location
Application version
Operating system version
Language preferences
Information about tasks performed in the Mobile Application
Access dates and times
Other statistics

The information collected automatically is used solely to identify potential problems, errors, or limitations in the use of the Mobile Application and Services. This statistical information is not aggregated in a way that allows a specific User to be identified, and we do not collect or store personally identifiable information.

Children's privacy

The Mobile Application is intended solely for use by warehouse employees, and therefore we do not knowingly collect any Personal Information from children under the age of 18.
Use and processing of collected information
In order to make the Mobile Application and Services available to you, or to comply with a legal obligation, we may need to collect and use certain Personal Information. If you do not provide the required information, we may not be able to provide you with the requested products or services.

The processing of your Personal Information depends on how you interact with the Mobile Application and Services, your location, and whether any of the following conditions apply:

You have given your consent for one or more specific purposes.
The provision of information is necessary for the performance of a contract with you or for any pre-contractual obligations.
Processing is necessary to comply with a legal obligation.
Processing is related to a task carried out in the public interest or in the exercise of legal authority.
Processing is necessary for our legitimate interests or those of a third party.

In some jurisdictions, we may process information without relying on consent, unless you object to such processing.

Disclosure of information

To maintain the highest level of privacy and protect your Personal Information to the fullest extent possible, we do not share your Personal Information with anyone for any reason.

Retention of information

We will retain and use your Personal Information for the period necessary to comply with our legal obligations, enforce our agreements, and resolve disputes, unless a longer retention period is required or permitted by law.

We may use aggregated data derived from your Personal Information after you have updated or deleted it, but without personally identifying you. Once the retention period expires, Personal Information will be deleted.

Links to other resources

The Mobile Application and Services may contain links to other resources that are not owned or controlled by us, such as Firebase Analytics, which is used to analyze application usage and technical issues. We are not responsible for the privacy practices of these third parties.

Firebase Privacy Policy:
https://www.firebase.com/terms/privacy-policy.html

Information security

We protect the information you provide on secure servers protected against unauthorized access, use, or disclosure. However, no data transmission over the Internet or wireless network can be guaranteed to be 100% secure.

You acknowledge that:

There are security limitations on the Internet beyond our control.
We cannot completely guarantee the security, integrity, or privacy of transmitted data.
Information may be viewed or manipulated by third parties in transit.

Data breach

If we become aware that the security of the Mobile Application and Services has been compromised or that Personal Information has been disclosed to unauthorized third parties due to external activities (such as security attacks or fraud), we will take appropriate measures, including notification to the authorities.

If there is a reasonable risk of harm to the User, we will notify them by email or telephone.

Changes and modifications

We reserve the right to modify this Policy at any time. When we do so, we will update the date at the bottom of this document and post a notice in the Mobile Application.

If you continue to use the Mobile Application and Services after this Policy has been updated, you will be deemed to have accepted those changes. We will not use your Personal Information in a materially different manner without your consent.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all of its terms and conditions. By accessing and using the Mobile Application and Services, and by submitting your information, you agree to be bound by this Policy. If you do not agree to the terms, you are not authorized to access or use the Mobile Application and Services.

Contact

If you have any questions, concerns, or complaints about this Policy or the information we hold about you, please contact us at:

📧 contact@pulpowms.com

We will endeavor to resolve any queries as quickly as possible and within the timeframes set out in data protection laws.

📅 Last updated: July 29, 2022