Fresh pet food, fast growth, and no room for error
FRED & FELIA Petfood has been creating a buzz in the ECommerce pet food industry since launching their Shopify store. From their bustling 1200 square meter warehouse, they cater to a rapidly growing, paw-tastic customer base of over 75,000 wagging tails.
Managing lots and expiration dates
Ensuring that pet food products were shipped according to their expiration dates to maintain freshness and quality required an efficient and reliable system. This was crucial to ensure the health and satisfaction of their four-legged customers.
Need for an optimized picking and packing process
As the number of orders skyrocketed, it became crucial to streamline their picking and packing operations. Ensuring timely and accurate deliveries was essential to keep their furry customers happy and their pet parents satisfied.
Maintaining precise inventory records
With an ever-expanding range of products, keeping inventory records accurate and up-to-date was a significant challenge. Preventing stockouts and overstocking was vital to meet customer demand and manage costs effectively.
What changed with PULPO WMS
FEFO rules for managing lots
PULPO WMS introduced FEFO (First Expired, First Out) rules for managing lots and expiration dates. This ensured that older stock was shipped out first, maintaining product freshness and reducing waste. By following these rules, FRED & FELIA could guarantee that their products were always fresh and of the highest quality.
25% increase in picking and packing efficiency
With PULPO WMS, the picking and packing process became significantly more efficient. Orders were processed faster and with greater accuracy, reducing delays and minimizing errors. This not only boosted productivity but also ensured that customers received their orders promptly.
Hassle-free online shopping experience
Optimized warehouse operations led to a smoother and more reliable online shopping experience for customers. The faster order processing and accurate deliveries enhanced customer satisfaction and loyalty, making shopping for pet food a breeze.
Seamless integration between Shopify and PULPO WMS
FRED & FELIA experienced a seamless integration of PULPO WMS with their Shopify store. The seamless collaboration between Shopify and PULPO WMS provided real-time updates on inventory, orders, and returns, eliminating discrepancies and enhancing accuracy. This easy setup allowed FRED & FELIA to immediately reap the benefits of both platforms working together, without any interruptions.