A growing brand faces operational struggles
Focused on blending quality apparel and nutrition with a commitment to personal growth, SWY has built a community where customers feel they're part of something much larger than just shopping. However, with this growing community came increasing operational challenges. As their customer base expanded, meeting expectations for fast shipping, real-time order updates, and flawless service became increasingly difficult. As SWY scaled, it became clear their outdated Warehouse Management System couldn't keep up with the demands. During busy periods like Black Friday, the company struggled to manage the massive influx of orders. Their basic Shopify POS couldn't provide the real-time updates needed for multiple sales channels.
Search for a better solution
As peak seasons approached, SWY knew they needed a change. They needed a system that could not only handle high order volumes without errors but also improve the speed and accuracy of order fulfillment. That's when they turned to PULPO WMS.
From struggles to success with PULPO
Microlocation tracking for faster fulfillment
PULPO WMS' cloud-based platform offered robust microlocation capabilities, allowing SWY to significantly speed up their order fulfillment process. This precise tracking at the microlocation level meant quicker picking and packing, directly impacting their delivery times. Additionally, PULPO's seamless integration with Shopify POS enabled SWY to manage their inventory and orders with ease.
Ready for Black Friday — at 3x the volume
When Black Friday rolled around, SWY was well-prepared. With PULPO's scalable system, they not only maintained a smooth workflow but also tripled their fulfillment volume while reducing the workforce required. This efficiency allowed SWY to handle over 3,000 orders per day during peak times.
SWY without and with PULPO
The results speak for themselves
A bright future powered by PULPO
PULPO WMS didn't just solve SWY's immediate problems—it set them up for future growth. With the system running seamlessly in the background, SWY can now focus on what truly matters: continuing to build their community and deliver exceptional service. Their success story is a testament to the power of a reliable WMS and how it can transform business operations, reduce operational risks, and enable companies to scale without compromise.
As SWY continues to grow, they're confident that PULPO WMS will support them every step of the way.