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Success Story

How SWY Brand Replaced Their Outdated WMS with PULPO

SWY brand fashion inventory management software
swy fashion brand warehouse management system

Founding year

2020

Industry

Fashion

Sales Channels

online shop, direct sales

Countries

Italy, Slovenia 

A Growing Brand Faces Operational Struggles

Focused on blending quality apparel and nutrition with a commitment to personal growth, SWY has built a community where customers feel they’re part of something much larger than just shopping. However, with this growing community came increasing operational challenges. As their customer base expanded, meeting expectations for fast shipping, real-time order updates, and flawless service became increasingly difficult.
As SWY scaled, it became clear their outdated Warehouse Management System couldn’t keep up with the demands. During busy periods like Black Friday, the company struggled to manage the massive influx of orders. Their basic Shopify POS couldn’t provide the real-time updates needed for multiple sales channels.

 Search for a Better Solution

As peak seasons approached, SWY knew they needed a change. They needed a system that could not only handle high order volumes without errors but also improve the speed and accuracy of order fulfillment. That’s when they turned to PULPO WMS.

 

 

swy fashion brand inventory management software

 

From Struggles to Success with PULPO

PULPO WMS’ cloud-based platform offered robust microlocation capabilities, allowing SWY to significantly speed up their order fulfillment process. This precise tracking at the microlocation level meant quicker picking and packing, directly impacting their delivery times. Additionally, PULPO’s seamless integration with Shopify POS enabled SWY to manage their inventory and orders with ease.

When Black Friday rolled around, SWY was well-prepared. With PULPO’s scalable system, they not only maintained a smooth workflow but also tripled their fulfillment volume while reducing the workforce required. This efficiency allowed SWY to handle over 3,000 orders per day during peak times.

TL;DR:

The Results Speak for Themselves

  • Tripling order fulfillment capacity during peak events like Black Friday
  • Significantly reduced workforce due to enhanced efficiency
  • Streamlined order management system ensuring timely deliveries
  • Seamless integration between Shopify, Shopify POS and PULPO WMS

Quotation marks

 

PULPO WMS stands out for its exceptional support, user-friendly interface, and efficient warehouse management capabilities. One of the biggest advantages is the proactive customer support team, always ready to assist and find solutions tailored to our needs. Additionally, its automation features and real-time data insights help improve efficiency and reduce errors, making it a valuable asset for warehouse operations.
Laura Sarah Klobas
Laura Sarah Klobas
COO, SWY
Pulpo WMS
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SWY without PULPO

 

  • Struggled with peak season order volume
 During peak seasons, orders piled up faster than the team could process them.
  • Hard time training new employees quickly
 Bringing in seasonal staff was a challenge—training took too long, slowing down fulfillment even more.
Check

SWY with PULPO

 

  •  Rapid fulfillment with microlocation tracking
 PULPO pinpoints every item’s exact position, helping pickers navigate the warehouse faster and complete orders in record time.
  • Quick adjustments to staff levels 
 With real-time task allocation and intuitive mobile guidance, new employees get up to speed quickly, and managers can instantly adapt workflows to match demand.

Looking Ahead: A Bright Future Powered by PULPO

PULPO WMS didn’t just solve SWY’s immediate problems—it set them up for future growth. With the system running seamlessly in the background, SWY can now focus on what truly matters: continuing to build their community and deliver exceptional service. Their success story is a testament to the power of a reliable WMS and how it can transform business operations, reduce operational risks, and enable companies to scale without compromise.

As SWY continues to grow, they’re confident that PULPO WMS will support them every step of the way.

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