Half a million one-of-a-kind items, and release days at 20x volume
ReCollectibles has everything a collector's heart desires. With over 500,000 single cards in stock, they are one of Germany's largest resellers of trading card singles. Facing critical warehouse challenges like recommerce, chaotic storage within their warehouse, fulfillment of orders with more than 100 articles per order, and release day peaks with up to 20x order volume, ReCollectibles decided to standardize their daily operations with a best-of-breed solution.
Scheduled delivery of presale items
When customers buy new game expansions, they expect them to arrive on the official retail release date. ReCollectibles' goal is to handle hundreds of similar orders within a short time period of 1-2 days without the need for extra shifts or temporary staff.
No room for errors
High-value and one-of-a-kind cards leave zero margin for shipping errors. With such valuable items, mistakes are not just costly—they're unacceptable. Without a system-of-records for their warehouse, human error went by undetected.
Taming the inventory maze
Managing over 500,000 cards, plus handling pre-orders, requires precise inventory tracking. Any discrepancies could impact orders and customer satisfaction, making stock accuracy essential.
What changed with PULPO WMS
Order cockpit and cross-docking functionality
With PULPO's order cockpit, ReCollectibles can easily segment their orders in smart batches, optimize their picking process and reduce packing errors to zero. Every substep from the creation of picking tasks to the pickup by their carrier is tracked, ensuring full transparency for their team and their customers.
Absolute inventory accuracy
Thanks to PULPO's real-time inventory transparency, ReCollectibles eliminated 99% of their stock issues. Scanner based and digital processes leave no space for human error, ensuring every card is logged correctly from reception to shipping.
Hassle-free online shopping experience
With streamlined warehouse operations, ReCollectibles offers a faster, more reliable shopping experience. Their customers enjoy quicker order processing and flawless deliveries, enhancing their satisfaction and loyalty.
