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Success Story

500.000+ Unique Items and 
Zero Warehouse Stress
at RECOLLECTIBLES

Collectibles fulfillment with PULPO WMS
trading cards warehouse management system

Industry

Collectibles

Sales Channels

online shop, marketplaces

Warehouse

Central warehouse location with over 600 m2

Countries

Europe

trading cards, unique items and collectibles fulfillment

 

ReCollectibles has everything a collector’s heart desires. With over 500,000 single cards in stock, they are one of Germany’s largest resellers trading card singles. Facing critical warehouse challenges like recommerce, chaotic storage within their warehouse, fulfillment of orders with more than 100 articles per order, and release day peaks with up to 20x order volume, ReCollectibles decided to standardize their daily operations with a best-of-breed solution.

The Challenge
 
  • Scheduled Delivery of Presale Items

When customers buy new game expansions, they expect them to arrive on the official retail release date. ReCollectibles' goal is to handle hundreds of similar orders within a short time period of 1-2 days without the need for extra shifts or temporary staff.



  • No Room for Errors

High-value and one-of-a-kind cards leave zero margin for shipping errors. With such valuable items, mistakes are not just costly—they're unacceptable. Without a system-of-records for their warehouse, human error went by undetected.

  • Taming the Inventory Maze

Managing over 500,000 cards, plus handling pre-orders, requires precise inventory tracking. Any discrepancies could impact orders and customer satisfaction, making stock accuracy essential.

The Solution

 

  • Order Cockpit and Cross-Docking Functionality

With PULPO's order cockpit, ReCollectibles can easily segment their orders in smart batches, optimize their picking process and reduce packing errors to zero. Every substep from the creation of picking tasks to the pickup by their carrier is tracked, ensuring full transparency for their team and their customers.

  • Absolute Inventory Accuracy 

Thanks to PULPO’s real-time inventory transparency, ReCollectibles eliminated 99% of their stock issues. Scanner based and digital processes leave no space for human error, ensuring every card is logged correctly from reception to shipping.

  • Hassle-Free Online Shopping Experience

With streamlined warehouse operations, ReCollectibles offers a faster, more reliable shopping experience. Their customers enjoy quicker order processing and flawless deliveries, enhancing their satisfaction and loyalty.

TL;DR:

Results of the
PULPO integration

  • 30% increase in picking speed 
  • Real-time inventory transparency
  • Zero shipping errors
  • Improved customer reviews
  • Seamless integration between Shopify and PULPO WMS

 

Quotation marks

 

 

After almost 2 years with PULPO WMS, I can confidently look back at it as the single most impactful decision for our daily operations. It's never too early to do the right thing, especially when it's driving growth.

 
Tayfun Bayraktar

Tayfun Bayraktar

Founder, ReCollectibles

ReCollectibles without PULPO

 

❌ Handling errors due to unstable processes

Frequent errors occurred in the warehouse  due to inconsistent procedures, leading to delays and dissatisfied customers.

No system integration

ReCollectibles struggled with disconnected systems, making it difficult to synchronize inventory, orders, and accounting data across platforms.

❌ Lack of Order Status Transparency

Without real time updates of their order status, the fulfillment process was a black box between the placement of an order and the shipping label generation, resulting in disarray between the warehouse team and the customer support team.

 

ReCollectibles with PULPO
 

✅ Error-free picking and packing

 PULPO’s streamlined system ensures error-free picking and packing, getting the right products to the right customers at the right time.

Fully integration with Shopify

Seamless connection between platforms, enabling automatic updates and consistent information flow. 

Transparency and Alignment Across Teams

PULPO WMS provides real-time visibility during the fulfillment process, ensuring different teams are aligned and enabled to act quickly.

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