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Emma Sleep — Customer success | PULPO WMS
D2C sleep products · Frankfurt, Germany

How Emma Sleep drastically cut operating costs with a rapid PULPO WMS implementation

Europe's fastest growing start-up brought a global bed-in-a-box supply chain onto one WMS — going live 6 months faster than any competing solution could offer.

Emma Sleep
Revenue
>$405m (2021)
Employees
700+
Business
D2C bed-in-a-box
Offices
Frankfurt +4 worldwide
Emma mattress — Europe's most awarded mattress
6 mo faster implementation than competing WMS
Hours to onboard new warehouse users
100% process transparency, in real time
About Emma Sleep

On a mission to reinvent the whole sleep industry

Emma Sleep is on a mission to lead, disrupt, and reinvent the whole sleep industry. With more than $405m revenue in 2021, Emma Sleep has been named Europe's fastest growing start-up.

With offices in Frankfurt, Shanghai, Manila, Mexico City and Lisbon and 700+ employees, Emma Sleep is Europe's answer to the rapidly growing bed-in-a-box trend.

Andreas Westendörpf

“We chose PULPO WMS because of its significantly lower operating costs and 6 months (!) shorter implementation time compared to the competitors.”

Andreas Westendörpf · CTO, Emma Sleep
The challenge

Hypergrowth on a global supply chain

Growing order volume, a global supply chain, and rising customer expectations on delivery times and return handling required every process to become digital, transparent, and significantly more efficient.

These needs led Emma to search for a WMS that was quick to implement, easy to use, and API-first.

The solution

Why PULPO WMS?

Open API, smooth integration

PULPO WMS' open API enables smooth integration with Emma's IT landscape — the API-first architecture the team was searching for.

Rollout without limits

The warehouse wizard supports super-fast rollout into an unlimited number of locations — no per-site implementation project.

Android app, low-cost hardware

The easy-to-use Android app reduces investment in expensive scanner hardware — operators work on affordable standard devices.

One analytics suite for everything

It all comes together in PULPO WMS' analytics suite — live operational data across every location, visible to every stakeholder.

PULPO Academy onboarding

The Android app, backed by the PULPO Academy eLearning center, lets new users be onboarded in hours instead of weeks.

Andreas Westendörpf, CTO of Emma Sleep

“We went with PULPO WMS due to significantly better cost projection and the ability to implement 6 months (!) faster than the competition.”

Andreas Westendörpf · CTO, Emma Sleep
4.8 Reviews on G2
The results

Before and after PULPO

Before PULPO
After PULPO
Integration
Complex global IT landscape, systems connected case by case
Open API integration across Emma's full IT stack
Rollout
New warehouse locations meant long implementation projects
Warehouse wizard rolls out unlimited locations, fast
Hardware
Expensive proprietary scanner investment per site
Runs on low-cost standard Android devices
Onboarding
Training new warehouse users took days or weeks
New users productive in hours via PULPO Academy
Visibility
Processes opaque to stakeholders outside the warehouse
Fully transparent, real-time data for management decisions

Ready to scale your warehouse like Emma Sleep?

See how PULPO WMS handles multi-location rollout, open API integration and real-time analytics in a live demo.