3PL Client Portal

Performance & Business Intelligence

See what’s happening across every client, order, and warehouse process

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3PL operations move fast. Orders come in, inventory changes, shipments go out, returns arrive, and client requests keep coming. To stay in control, your team needs more than scattered reports or end-of-month summaries. You need a live view of how your fulfillment operation is performing while the work is still happening.

With 3PL Client Hub, 3PL providers can monitor warehouse activity, client performance, order flow, inventory movement, and operational workload from one central dashboard. Instead of switching between exports, spreadsheets, and manual reports, your team gets a clearer picture of what is happening across fulfillment operations in real time.

This helps you spot workload peaks earlier, understand where delays may happen, and make better decisions before small issues turn into bigger operational blockers.

Transparency & Billing

Give merchants the visibility they expect from a modern 3PL partner

For many eCommerce brands, outsourcing fulfillment can feel like handing over control. Orders are shipped, stock is moved, returns are processed — but the merchant often has to ask for updates to understand what is really happening inside the warehouse.

3PL Client Hub changes that experience.

3PL providers can give merchants access to their own portal, where they can view key fulfillment information without relying on constant email updates. They can see their orders, inventory, shipments, returns, and warehouse activity in a structured and transparent way.

This gives your clients more confidence in your service and helps your team reduce repetitive status requests.

Problem Solving & Communications

Solve daily fulfillment issues faster with built-in chat *available soon

Every 3PL operation deals with exceptions. A shipping label cannot be created. A customer address is missing a house number. A product arrives damaged. A return needs a decision. A lot is close to expiry. A purchase order does not match the received goods.

Without a shared system, these issues often turn into long email threads, unclear responsibilities, delayed decisions, and frustrated clients.

3PL Client Hub is designed to make collaboration between 3PL teams and merchants faster, clearer, and more direct. You can grant merchants access to the portal, giving them visibility into their own orders, inventory, returns, and fulfillment activity. From there, both sides can use the built-in chat function to send instant messages and discuss specific operational issues directly in context.

Instead of talking about problems separately from the data, teams can communicate around the exact order, product, return, shipment, lot, or exception that needs attention.